Your customers, your prices, your past quotes, the conversations on your records. Argo lives inside Ardesia's memory, so when you ask it something it answers from your company's own knowledge, with the message it read it in. It sees what you're allowed to see, and nothing more.
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You write the way you'd put it to a colleague. "Draft a quote for Pearson, 200 metres class 200, side cleats." "What did we promise Bianchi last March?"
Argo works out what the request is about: which customer, which product, which moment in the history. It reads that customer's page in the memory and the reference data behind it: price lists, contracts, past quotes.
Then it answers with its sources, or prepares a draft for you to check. Nothing in that chain involves Argo guessing about your business.
Argo works in three ways: one for asking, one for preparing, one for changing what's recorded. You move between them by asking different kinds of questions.
ASK
Ask what was agreed, promised or complained about. Argo answers from the memory and shows the message each part comes from, so you can check it in one click.
PREPARE
Ask for a quote and Argo builds the draft from the customer's history: the right products, the prices and discounts in force, the terms used last time. You check it and send it.
UPDATE
Tell Argo what changed. It asks for what's missing, fills in the same form you would, and shows what the change does before you save it.
BEFORE YOU GO ON
You've seen half of it. The rest is quicker to show than to read.
Argo is built around four working rules. They hold for every interaction, whatever is being asked.
Argo answers from your company's memory and shows where each part comes from: the message, the attachment, the quote or the note. A source that doesn't check out is flagged, not trusted.
In the chat, Argo acts as the person it is talking to. If you can't open a customer or see a margin in Ardesia, Argo can't show it to you either.
Changes to customers, prices and discounts go through the same forms as the interface, filled in by Argo. The confirmation shows the consequence in money, calculated by the pricing engine, before anything is saved.
Who asked, what Argo proposed, what was confirmed, what it was before and what it is after. The record is yours: searchable, exportable, complete.
Argo works inside limits, by design. Four of them are worth naming.
Argo doesn't talk to your customers. It doesn't send email, doesn't reply on WhatsApp, doesn't write in your mailbox. Reply drafts wait in Ardesia; anything that reaches a customer, you sent.
Argo doesn't change your data by itself. The memory can notice that an email agreed a discount the system doesn't have, and propose the rule. A person writes it. Nothing structured is ever saved by the model alone.
Your data doesn't go to a model provider. Argo runs on open models on our own servers in the European Union. Customer data never passes through a third-party model provider.
Your data doesn't improve Argo for other companies. Your records aren't pooled, aren't shared, and aren't used to train a model that serves anyone else.
Argo is one part of Ardesia. The rest is what it works from: the customer pages, the company memory, the pricing engine. Read about the whole platform.
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